Cancellation Policy

Event Changes. Host must be notified immediately of any changes in schedule or location, at least 2 days in advance of the scheduled Event date. If Client notifies Host by phone, a written (i.e. email) confirmation must be sent within 2 days of such notification. Only one reschedule is permitted. If Client changes the day of the Event, and notice is not given in the period specified above, then Host shall be entitled to 100% of the service fee as liquidated damages for having to reschedule the event. Cancellation. Upon acceptance of these terms and payment of the service, Host shall commit to attending the Event at the specified date and time, and shall make no other reservations for that date. If Client cancels the Event entirely, then Host shall make commercially reasonable attempts to rebook that date and time. Host shall retain 100% of service fee if Event is cancelled (i.e. not rescheduled for a later date) by Client. If Client fails to appear for the session or cancels within seven (2) days of the session, Client's card on file shall be billed in the full amount of the service for lost wages to the Collective.

Contact Details